Refund Policy

Last updated: April 2026

30-Day Money-Back Guarantee

VoltEdge offers a 30-day return policy on all purchases. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Eligibility

• Items must be unused and in original packaging
• Return request must be made within 30 days of delivery
• Proof of purchase (order number) is required
• Sale items and gift cards are final sale

How to Return

1. Email support@voltedge.store with your order number and reason for return
2. We will send you a return authorization and shipping instructions
3. Ship the item back in its original packaging
4. Refund will be processed within 5-7 business days of receiving the return

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 48 hours with photos. We will send a replacement immediately at no cost. You do not need to return the damaged item.

Refund Method

Refunds are issued to the original payment method. Please allow 5-10 business days for the refund to appear on your statement.

Shipping Costs

Original shipping costs are non-refundable. Return shipping is the responsibility of the customer unless the item is defective or we made an error.

Late or Missing Refunds

If you have not received your refund after 10 business days, please check with your bank or credit card company first. If you still have not received it, contact us at support@voltedge.store