FAQ
Frequently Asked Questions
How long does shipping take?
Standard shipping to the US takes 7-15 business days. International orders take 10-20 business days. Express options are available at checkout.
Do you offer free shipping?
Yes! Free standard shipping on all orders over $49.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied, contact us within 30 days of delivery for a full refund or exchange.
How do I track my order?
Once your order ships, you'll receive an email with a tracking number and link. You can also check your order status in your account.
Is my payment information secure?
Absolutely. We use SSL encryption and trusted payment processors (Stripe) to protect your data. We never store your card details.
Can I cancel or modify my order?
You can cancel or modify your order within 12 hours of placing it. After that, the order enters processing and cannot be changed. Contact us ASAP if you need changes.
Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping times and costs vary by destination.